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Privacy Policy

Effective Date: April 2026
Business Name: Flutter Declutter
Contact Email: hello@flutterdeclutter.co.uk

 

1. Introduction

 

At Flutter Declutter, we are committed to protecting your privacy and handling your personal data with care and transparency. This policy explains how we collect, use, and store your information when you use our website or services.

 

2. What Information We Collect

 

We may collect the following personal data:

  • Name

  • Email address

  • Phone number

  • Address (for service delivery)

  • Any information you provide via contact or booking forms

 

We may also collect limited technical data such as:

  • IP address

  • Browser type

  • Website usage (via cookies/analytics)

 

3. How We Use Your Information

 

We use your data to:

  • Respond to enquiries and provide quotes

  • Deliver our decluttering and organisation services

  • Arrange bookings and appointments

  • Communicate with you about your service

  • Improve our website and services

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We will only use your data for the purposes it was collected.

 

4. How We Store and Protect Your Data

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Your information is stored securely and only accessed when necessary. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

We retain personal data only for as long as necessary to provide our services or meet legal obligations.

 

5. Sharing Your Information

 

We do not sell or share your personal data with third parties for marketing.

 

We may share information with trusted third parties where necessary, such as:

 

  • Donation or clearance partners (with your consent)

  • Service providers (e.g. email or booking systems)

 

6. Cookies

 

Our website may use cookies to improve your browsing experience and analyse website traffic.

 

You can control or disable cookies through your browser settings.

 

7. Your Rights

 

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict how your data is used

To exercise these rights, please contact us at: hello@flutterdeclutter.co.uk

 

8. Third-Party Links

 

Our website may contain links to other websites. We are not responsible for their privacy practices.

 

9. Changes to This Policy

 

We may update this policy from time to time. Any changes will be posted on this page.

 

10. Contact Us

 

If you have any questions about this privacy policy or your data, please contact:

 

Flutter Declutter
Email: hello@flutterdeclutter.co.uk

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